Digital Project Manager

It's an exciting time at Switch with significant growth in our team and new business, so we're looking for a digital project manager to deliver excellence for our customers.

A Word on Switch

Switch is a leading Australian digital agency, delivering beautifully crafted and award winning digital solutions for clients such as Yamaha, Accor, RAC, The Australian Federal Police and Rhino-Rack.

About the Role

This is an excellent full-time opportunity for a digital project manager who loves to be a leader, deliver innovative digital solutions and is focused on customer success.

You'll be in an enviable role, managing a very talented and highly skilled team of professionals on a variety of projects to deliver them on-time and within budget. You will be responsible for the delivery of each phase including planning, design, build, development, testing and deployment.

To apply for this position you will require a minimum of 3 years experience in a digital agency as a project manager. Experience working with Sitecore is highly desirable.


As our senior digital project manager, you will be responsible for :

  • Gathering project requirements from customers and supporting their requests
  • Creating project estimates and scoping the best solution based on your clients requirements
  • Delivery on key project milestones inline with company budgeting / forecasting
  • Wireframing solutions to ensure your customers requirements are clearly captured
  • Establishing individual project plans and work with the project management team in prioritising company weekly, fortnightly and monthly production schedules
  • Briefing your design, build and development teams at the commencement of each project, clearly communicating project strategy / objectives and deliverables
  • Communication of milestones with the team and our clients via scheduled work-in-progress meetings
  • Successful delivery of solutions to brief
  • Meeting budgetary and timeframe constraints on each project
  • Maintaining strong customer relationships with a positive, can-do attitude
  • Facilitating these objectives through our online project management tools

We're looking for the kind of person who can impress the socks off our clients while delivering well thought out and polished solutions.


As the successful candidate, you will need to be super organised, very proactive and customer focused. You'll also need to be someone who takes initiative to ensure that we're doing everything possible to enable our customers to leverage the highest possible return on their investment.

With proven digital project management experience :

  • Experience in the deployment of projects on Sitecore (6.2+) or a similar enterprise CMS
  • Delivery of web based projects (which have been developed around a content management system)
  • On-going client relationship management experience
  • Past experience in gathering clients requirements and delivering concise specifications
  • Experience in solution design (wireframing etc)
  • Fantastic problem solving skills with the capacity to remain flexible in an agile environment
  • Ability to manage multiple people, priorities and projects
  • Clear capacity to create and manage project plans and schedules
  • Excellent English communication skills (both written and verbal)
  • Ability to meet budget constraints and delivery deadlines
  • Strong attention to detail
  • University or TAFE level equivalent is desirable

Since you will be liaising and managing relationships directly with clients, fantastic written and verbal communication skills are absolutely essential. You'll be someone who takes a lot of pride in taking a friendly yet professional approach to your work, colleagues and customers.


To apply for this position you will require a minimum of 3 years commercial experience in a web based account / digital project management role. We're looking for someone to lead our team that has the following traits :

  • Delivered multiple projects using Sitecore
  • Extremely effective communicator, translating customers requirements into clear objectives for the team
  • Strong understanding of current online trends and a passion to see them implemented for our clients
  • Admired for your ability to build and maintain strong relationships with the capacity to build respect as you lead by example
  • Listens to the ideas of others and looks for the best outcome on behalf of clients
  • Driven to help others continually develop and succeed
  • Continually met customers expectations and can carefully balance multiple projects with different priorities

This a wonderful role for a unique individual that's committed to the delivery of pixel perfect projects. Attention to detail is absolutely essential as is taking care of our excellent customers.

If you're looking for a fresh challenge, working with wonderful people for great clients - this role is spot on for you.

Let’s get started

If this role sounds like the perfect opportunity and you’re interested in joining our growing team, please apply by sending a copy of your CV and cover letter outlining :

  • Why you should immediately make it onto our shortlist for an interview.
  • A key project that you’re super proud to have delivered.
  • Salary expectations (including super) and possible commencement date.

This role is full time and is located in our Sydney CBD office.

Applications are open to Australian residents only. Recruiters please do not contact us in relation to this role. All applications are treated as highly confidential.