Senior Digital Project Manager

We're looking for a talented Digital Project Manager that loves a challenge, takes pride in their work, has awesome relationship skills and is passionate about what they do!

A Word on Switch

Switch is a leading Australian digital agency, delivering beautifully crafted and award winning digital solutions for our clients on Sitecore. We’re located in the Sydney CBD and we work brands including Dexus, Rhino-Rack, Toshiba & the AIS.

We pride ourselves on our award winning work, strong team culture and results that are outcome driven for our customers.

About the Role

This is an excellent full-time opportunity for a technical senior digital project manager with plenty of experience, enthusiasm and drive to achieve exceptional end-to-end outcomes for our customers. You'll be in an enviable role, working with a very talented and highly skilled team of professionals to deliver well thought out and executed digital solutions.

As a client facing role, you will work through all phases of the project with external and internal stakeholders, taking the project from conception to launch.

To apply for this position you will require a minimum of 3 years experience in a digital agency as a project manager.


As our digital project manager, you'll be responsible for :

  • Gathering project requirements from customers, supporting their requests and translating into proposals / strategies
  • Project estimates and scoping the best solution
  • Creating the suggested IA & UX
  • Wireframing in Axure
  • Project plans and working with the project management team in prioritising weekly, fortnightly and monthly production schedules
  • Briefing your design, build and development teams at the commencement of each project, clearly communicating project strategy / objectives
  • Communication of milestones with the team and our clients via scheduled work-in-progress meetings
  • Successful delivery of solutions to brief
  • Meeting budgetary and timeframe constraints on each project
  • Strong customer relationships with a positive, can-do attitude
  • Facilitating these objectives through our online project management tools (JIRA, Confluence & Portfolio)
  • As the scrum master, you'll keep daily stand-ups on track and productive.

We're looking for the kind of person who can impress the socks off our clients while delivering well thought out and polished solutions.


As the successful candidate, you will need to be super organised, very proactive and customer focused. You'll also need to be someone who takes initiative to ensure that we're doing everything possible to enable our customers to leverage the highest possible return on their investment. With proven digital project management experience that illustrates :

  • Past employment in a web based agency no less than 3 years
  • Delivery of web based projects (which have been developed around a content management system, ideally Sitecore)
  • On-going client relationship management experience
  • Past experience in gathering clients requirements and delivering concise specifications
  • Experience in solution design (information architecture, wireframing etc)
  • Strong problem solving skills and initiative for continuous improvement
  • Ability to manage multiple priorities and projects
  • Clear capacity to create and manage project plans and schedules
  • Excellent English communication skills (both written and verbal)
  • Strong attention to detail
  • University or TAFE level equivalent is desirable
  • Awesome relationship management amongst your team and customers

Since you will be liaising and managing relationships directly with clients, fantastic written and verbal communication skills are absolutely essential. You'll be someone who takes a lot of pride in taking a friendly yet professional approach to your work, colleagues and customers.

Who Should Apply for the Digital Project Manager Role with Switch?

We're looking for someone with leadership skills that also has the following traits :

  • Strong technical capabilities with a deep understanding of popular platforms
  • Fantastic problem solving skills with the capacity to remain flexible in an agile environment
  • Extremely effective communicator, translating customers requirements into clear objectives for the team
  • Have a very strong understanding of current online trends and a passion to see them implemented for our clients
  • Admired for your ability to build and maintain strong relationships with the capacity to build respect as you lead by example
  • Driven to help others continually develop and succeed
  • A firm understanding of web information architecture and web design principles
  • Have a strong sense of meeting customers expectations and can carefully balance multiple projects with different priorities

This a wonderful role for a unique individual that's committed to the delivery of pixel perfect projects. Attention to detail is absolutely essential as is taking care of our excellent customers. If you're looking for a fresh challenge, working with wonderful people for great clients - this role is spot on for you.

This role offers flexibility for the right candidate which may enable you to work remotely on selected days or over shortened days / hours.

Let’s get started

If this role sounds like the perfect opportunity and you’re interested in joining our growing team, please apply by sending a copy of your CV and cover letter outlining :

  • Why you should immediately make it onto our shortlist for an interview.
  • A key project that you’re super proud to have won.
  • Salary expectations (including super) and possible commencement date.

You'll be based in our Sydney office which is located a stones throw from Wynard.

Applications are open to Australian residents only. All applications are treated as highly confidential.

Recruiters please do not contact us or send unsolicited candidates in relation to this role.